Welcome to PrimeTV. PrimeTV is a media player for watching your own video content across your devices, and does not provide any content. These Terms of Service (“Terms”) cover your use of our website, apps and related services. By using PrimeTV, you agree to these Terms, so please read them carefully.
To learn how we handle your information, see our Privacy Policy.
01Changes to these Terms
We may update these Terms and our Privacy Policy from time to time. Changes take effect as soon as they are posted on this page, and the “Last updated” date above will show when the latest revision was made.
If you keep using PrimeTV after an update, you accept the revised Terms. If you don’t agree with a change, please stop using the service.
02Eligibility & minimum age
You must be at least 18 years old to create an account or subscribe. By signing up, you confirm that you meet this requirement.
03Acceptable use
You agree to use PrimeTV lawfully and responsibly. You may not:
- Re-stream, redistribute, broadcast or retransmit any content without authorization.
- Use bots, scrapers, scripts or other automated tools to access or interact with the service.
- Bypass, disable or interfere with security features, or attempt to gain unauthorized access.
- Use your subscription on more devices at the same time than your plan allows.
Breaking these rules may lead to immediate suspension or termination of your account, without a refund.
04Third-party purchases
PrimeTV may link to products or services offered by other companies. Any purchase you make from a third party is solely between you and that vendor. PrimeTV is not a party to those transactions and is not responsible for them.
05Streaming quality & performance
Your playback experience depends on factors outside our control, including:
- The speed and stability of your internet connection
- The capabilities of your device
- How many devices are using the same network
- Your geographic location
We work hard to deliver smooth, high-quality playback, but we can’t guarantee uninterrupted service.
06Payments & refunds
Subscription payments are covered by our 48 hour refund guatantee, See our Refund Policy for details.
Please review your plan and order details carefully before confirming payment.
07VPN & proxy use
You may use a VPN or proxy to connect to PrimeTV. However, using one to get around regional restrictions or to break these Terms may result in restricted access or termination of your account.
08Account information & security
The information you give us must be accurate, complete and up to date. You are responsible for keeping your login details safe and for any activity on your account.
We will never ask for your password. If someone claiming to be PrimeTV asks for it, don’t share it. Contact us instead.
09Device compatibility
PrimeTV is compatible with the devices and platforms listed on our website (iOS,iPadOS,tvOS,Android phones, tablets and TV)
10Internet & data costs
You are responsible for any internet or mobile data charges from using PrimeTV. Streaming video can use a lot of data, and your provider may charge for heavy use.
11Account sharing
Each subscription is for one person and may not be shared. Your plan allows a set number of simultaneous streams. If you need more devices streaming at once, you can add more connections or buy another subscription.
Sharing an account, or exceeding your stream limit, may result in suspension or a device ban, without a refund.
12Ordering & pricing
Orders must be placed through the checkout process on our website. Prices, payment methods and delivery details may change without notice. Any change won’t affect orders you have already paid for.
13Service availability
PrimeTV may sometimes be unavailable because of:
- Scheduled or emergency maintenance
- Unexpected server outages
- Network problems beyond our control
We will try to keep any disruption to a minimum.
14Suspension & termination
We may restrict, suspend or terminate your access to PrimeTV, with or without notice, if you:
- Break these Terms
- Break any applicable law or regulation
- Engage in fraud, attempt unauthorized access, or disrupt the service
We may also take legal action in cases of serious violations.
15Intellectual property
The PrimeTV name, logo, graphics, software and website content belong to PrimeTV or its licensors and are protected by intellectual property laws. You may not copy, download, modify or use them without our prior written permission.